# Viajalo ยท Tour operator & DMC software, built in Argentina > Software for inbound tour operators and DMCs: capacity per departure, quotes, multi-currency payments, B2B credit accounts and WhatsApp AI. Book a demo. - Site: https://www.viajalo.ar/en - Sales contact (WhatsApp): +54 9 2944 53-7901 - Language of this view: en - Short manifest: https://www.viajalo.ar/llms.txt - Full manifest: https://www.viajalo.ar/llms-full.txt **Viajalo** is the software for inbound travel agencies and DMCs: catalog, bookings, availability, quotes as web pages, payments, WhatsApp with an AI assistant, a B2B network with credit accounts and back-office administration, all in one system. **Viajalo** includes a branded website per agency in 15+ languages with multi-currency support, takes online payments through a local gateway and was built from inside Argentina's inbound tourism industry. Agencies in Bariloche and Ushuaia already run on it. ## Everything your agency does by hand, now runs on its own. Catalog, bookings, availability, quotes, payments and credit accounts. Built from inside Argentina's inbound tourism industry, not translated from another market. ## Why agencies choose it Because it solves what today lives in a spreadsheet and a hundred messages. ### Departures and availability Every departure with its seats sold. Change a time and the bookings move with it; no seat gets lost. ### WhatsApp that replies The assistant answers with your real prices and availability. When a person is needed, it flags it and steps aside. ### Payments without chasing MercadoPago, Pix and international cards. The payment link goes out with the booking and the voucher is sent on its own once the money comes in. ## From message to booking Three tools that do the grunt work. ### Quote as a web page Build the proposal and publish it as a page with photos, map and itinerary. It goes out as a link, expires when you decide, and the client accepts it right there. Also available as a PDF and as an editable Word file. ### B2B network with credit accounts Invite another agency by link and they get into your catalog at their rate level and in their currency. They book on their own, and everything is posted to their account, with a credit limit that stops bookings once it's reached. ### Administration and real margin Debit/credit ledger, customer and supplier accounts, receipts and per-product taxes. Supplier cost per excursion and what you actually keep on each sale, without adding pesos to dollars. ## And everything that comes with it Catalogue, bookings and payments that talk to each other. ### Multi-product catalog Excursions, transfers, accommodation, packages and services, with the rates of the trade: seasons, minimum billable seats, night surcharge and billing unit. ### Automatic vouchers and emails Issued and sent on their own, with your agency's logo and a link the passenger can open from their phone. ### Your own site in 15+ languages Catalog, cart and checkout on your domain, in each passenger's language: Spanish, English, Portuguese, French, German, Italian, Hebrew, Chinese, Japanese and more. ### CRM and follow-ups Lead stages, tasks and next steps. Every WhatsApp conversation stays linked to its lead. ### Taxes and receipts Tax rate per excursion, exemptions by nationality and itemized tax bases on the document. ### Integrations Your WhatsApp for selling, automatic emails and a local payment gateway. If you already use another tool, the connection is discussed in the demo. ### Operations and suppliers Assign supplier, guide and vehicle to each departure. Every supplier with its current account and settlements. ### Payments and reconciliation Payment link, card and bank transfer. Every payment tied to its booking and reconciled per currency. ### Permissions, audit trail and API Each person sees what belongs to them, every change is recorded, and the API connects your tools. ## The day's operation, on one screen Departures, passengers, suppliers and pickups. Everything that has to be clear by 7 tomorrow morning. ## Built to operate in any market Languages, currencies and payment methods aren't a limit. ### 15+ languages Spanish, English, Portuguese, French, German, Italian, Hebrew, Chinese, Japanese, Korean, Russian, Dutch, Polish, Swedish, Arabic and Turkish. ### Any currency Each product in its own currency: pesos, dollars, reais, euros or any other. No adding across currencies or made-up exchange rates. ### Online payments Card, bank transfer and Pix for Brazilian travellers, with the payment link that goes out on its own with every booking. Another gateway can be connected on request. ### Works with what you have Your current website, if you want to keep it, and the export for your accountant. Everything else is built in; any other connection is defined in the demo. 6 agencies operating in Bariloche and Ushuaia since 2025. ## Pricing by configuration A base plus the modules you use. The number is set in the demo, with your real catalog and your volume. No standard plans, no surprises. ### What every agency needs - Multi-product catalog - Bookings, availability and calendar - Online payments and payment links - Automatic vouchers and emails - Site in 15+ languages - Multi-currency ### What you turn on when you need it - WhatsApp with AI assistant - B2B network with credit accounts - CRM and follow-ups - Invoicing and taxes - Supplier cost and margin - Operations with suppliers and settlements - Booking import with AI - Integrations ## Questions we get all the time ### Does it work with my domain? Yes. Your site runs on your domain, with your logo and your brand guidelines. Viajalo only shows up in the footer, like the builder's name on a house. ### How do passengers pay? Credit or debit card, Pix for Brazilians, international cards, bank transfer or cash. Each agency turns on the methods it uses; another gateway can be connected on request. ### Which languages does it sell in? In more than 15: Spanish, English, Portuguese, French, German, Italian, Hebrew, Chinese, Japanese, Korean, Russian, Dutch, Polish, Swedish, Arabic and Turkish. The whole catalog, not just the homepage: every passenger buys in their own language from start to finish. ### What if ARCA goes down? Nothing happens. Viajalo issues the receipt with its own numbering and records it in your sales ledger; the tax invoice is issued by your system or your accountant when required. ### How long until we're up and running? The demo is built with your real catalog. After that, publishing your site depends on how many products you have: we're talking days, not months. ## Features in detail ### Bookings, capacity and the day sheet Viajalo runs the bookings of an inbound travel agency with capacity per departure. Every excursion, transfer or service has its seats sold and available; if you move a departure to another time, the bookings move with it and no seat is lost. The day schedule and the driver sheet come out on their own. https://www.viajalo.ar/en/features/bookings-and-capacity ### WhatsApp with an AI assistant Viajalo's WhatsApp assistant answers passengers from the agency's real catalogue (current prices, capacity and times), builds the booking link and, when the conversation needs a person, says so and steps aside. Everything stays in a shared inbox, linked to the lead in the CRM. https://www.viajalo.ar/en/features/whatsapp-assistant ### The quote as a web page In Viajalo a quote is a web page of the agency's own, with photos, a map and a day-by-day itinerary, the total in the client's currency and a button to accept it. It goes out as a WhatsApp or email link, expires on the date the agency chooses and, once accepted, becomes a booking with its capacity already subtracted. https://www.viajalo.ar/en/features/quotes ### B2B network with current accounts Viajalo's B2B network lets an agency sell its catalogue to other agencies. Each buyer comes in by invitation, sees the products at its own rate level and in its own currency, books on its own, and every sale is recorded on its current account, with a credit limit that stops the booking when it's reached. https://www.viajalo.ar/en/features/b2b-network ### Administration and real margin Viajalo's administration keeps the agency's debit/credit ledger, the current accounts of clients and suppliers, receipts with their own numbering and taxes per product. With the supplier cost loaded, it shows the real margin of each excursion in its own currency, without adding pesos to dollars or inventing an exchange rate. https://www.viajalo.ar/en/features/finance-and-margin ### Your own site in more than 15 languages Every agency using Viajalo gets a site of its own, on its domain and with its branding, where the passenger picks the excursion, the date and the number of people, pays and receives the voucher. It is available in more than 15 languages (Spanish, English, Portuguese, French, German, Italian, Hebrew, Chinese, Japanese and more) with the whole catalogue translated, not just the home page. https://www.viajalo.ar/en/features/agency-website ### Catalogue and travel-trade rates In Viajalo the agency catalogue holds its excursions, transfers, accommodation, packages and services, each with its currency, its public price and its price for other agencies. Rates are loaded per passenger category and per season, and the rules of the trade โ€” minimum billable seats, night surcharge, private or shared departure, charging per person, per vehicle or per group โ€” are configured once and hold across every sales channel. https://www.viajalo.ar/en/features/catalogue-and-rates ### Operations, suppliers and guides Viajalo builds the agency's day: the schedule of departures, the sheet with each one's passengers, the pickup points and the supplier, guide and vehicle assigned. Every supplier has its record, its current account and its settlements, and a single booking can be split across several suppliers without stopping being one booking. https://www.viajalo.ar/en/features/operations-and-suppliers ### Payments and reconciliation In Viajalo every payment stays attached to its booking: you send a payment link, the passenger pays by card or with the usual method of their country, and the booking changes state on its own. Transfers are uploaded with their receipt, the system reviews the file, and the confirmation is made by someone at the agency. Everything is reconciled per currency, never mixing the numbers. https://www.viajalo.ar/en/features/payments-and-reconciliation ### Enquiries, customers and campaigns Viajalo sorts the agency's enquiries by stage, each with its owner, its next step and the source that brought it โ€” an ad, the website or a message. Every customer has a record with everything they bought and everything they asked about, and campaigns are built per segment and go out on trip events, without sending the same person the same thing twice. https://www.viajalo.ar/en/features/crm-and-campaigns ### Team, permissions and platform Everyone on the team signs into Viajalo with their own user and sees what belongs to them: a front-desk agent does not need profitability and a guide does not need the cash box. Every change is audited with its author and its previous value, the in-system assistant explains how to do each thing and opens the right screen, and the API lets you connect the agency's website or the tool it already uses. https://www.viajalo.ar/en/features/team-and-platform ## Comparisons Viajalo versus the spreadsheet, loose WhatsApp threads and the tools agencies use. With facts and a review date. https://www.viajalo.ar/en/comparisons